Shipping & Returns Policy

Shipping Information

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing may take up to 3-5 business days.

Shipping Methods & Rates

Standard Shipping (5-7 business days): $7.99

Express Shipping (3-5 business days): $15.99

Free Shipping: Available on orders over $100

Shipping Locations

We currently ship to all 50 US states. International shipping is not available at this time.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our shipping carrier's website.

Returns

We understand that sometimes things don't work out, and we want you to love your purchase! If for any reason you are unhappy with your order, please submit a return request with us at info@itsthepalmclub.com, providing your order number and reason for return.

Contact Us

For shipping or return questions, please contact us at info@itsthepalmclub.com.